One dispatch desk. Eight verticals. Pick the cards you need.
Every card below opens a deep-dive page — what we run, what you get, the SLAs in writing, real use cases. Same team across every vertical.
Print, metered. Billed like a utility.
One agreement covers every device, supply, and SLA. We track every page, ship toner before you run out, and dispatch onsite to you…
ExploreUniFi Talk + AI receptionist, switch in a week.
Full UniFi Talk PBX: auto-attendant, voicemail, recording, conference, fax/eFax. We migrate your numbers, deploy the hardware, and…
ExploreFull UniFi stack, one controller, one vendor.
Gateway, Wi-Fi, switching, VPN, identity — all UniFi. One controller, one update cadence, one license model. We design it, install…
ExploreCameras that actually understand.
On-prem video with edge analytics: occupancy, license plates, perimeter. Footage stays in your building, AI runs locally on the ca…
ExploreVMware private cloud, HIPAA-compliant Tier IV.
Full VMware stack (ESXi, vCenter, vMotion, HA, DRS, FT) in Tier IV Category-5 hurricane-resistant facilities. Multi-colocation HIP…
ExploreMFA, EDR, segmentation — with quarterly proof.
MFA everywhere, EDR on every endpoint, network segmentation, quarterly compliance reports. We don't just install security tools; w…
ExplorePlug into the stack you already run.
Webhooks and REST endpoints into the Xerographic dashboard. Push tickets from your ERP, pull SLA metrics into your BI, integrate t…
ExploreOCR, classification, all run on the device.
Document AI runs on your printers and cameras — no upload, no latency, no per-token bill. Sensitive content never leaves your netw…
ExploreNo fine print. No "best effort" clauses.
| Metric | Baseline | Premium | Critical |
|---|---|---|---|
| Onsite response | Next business day | Same-day priority | ASAP — partner-priority dispatch |
| Remote response | Same-day | Priority queue | Immediate — round-the-clock |
| Quarterly review | Included | Bi-monthly | Monthly |
| After-hours support | Phone — extended hours | Round-the-clock phone | |
| Spare devices | Loaner on dispatch | On-site hot spare | N+1 redundancy |
| Compliance reports | On request | Quarterly | Monthly + audit |
Pick the tier that matches your tolerance for downtime.
Baseline
Right-sized for offices under 50 seats.
- Next-business-day onsite
- Single dashboard
- Quarterly fleet review
- Bilingual EN/ES helpdesk
Premium
Most clients land here — multi-site, regulated workloads.
- Same-day priority onsite
- Hot-spare hardware on-site
- Bi-monthly review
- Phone support extended hours
- Compliance reporting
Critical
For ops where a printer-down halts revenue.
- ASAP — partner-priority onsite
- N+1 device redundancy
- Monthly review
- Dedicated account engineer
- Round-the-clock phone support